Question 1

Will I need to do anything?

Accepted Answer

Other than paying your mortgage (if applicable), insuring both the exterior and structure of the building are sound, and that the boiler is functioning, we will take care of the general management of the property.
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As a Landlord you should make sure the building is insured and that you have adequate safety and environmental certificates in place, (e.g. EPC, Gas Safety, Electrical Safety).

Question 2

Do you offer long-term agreements?

Accepted Answer

Yes! The length of term we typically provide for our Landlords ranges between 2 to 5 years depending on their preferences.
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Many Landlords fix for 5 years when they know they will not be needing the property in the near future. They enjoy our hassle-free service over a long-term period for a stable and consistent income stream.
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Other Landlords prefer to fix for a shorter term of 2 or 3 years. It all depends on your personal preference.

Question 3

If tenants are late on payment will it affect my rent?

Accepted Answer

No! Late payments from tenants will not affect the timing of your rent. We always pay the same amount, on the same day, every single month.
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In fact, our agreements with our Landlords are completely separate from our agreements with our clients. For you, this means you never have to worry about this side of the arrangement to insure your income.

Question 4

If the property has a void will my rent still be guaranteed?

Accepted Answer

Yes! Voids have no impact on the consistency of your rental income. This is for us to cover with revenue generated by other units. There’s nothing for you to worry about as everything is covered, literally.

Question 5

Will I have to pay maintenance costs?

Accepted Answer

No! We cover the maintenance costs. Once the issue is resolved we send you a courtesy email simply to notify you. However, many of our Landlords chose to opt out of these notifications for the ultimate peace of mind. Your notification preferences will be selected at the beginning of the agreement, with the option to change them whenever you like.

Question 6

Will I have to furnish or refurbish the property?

Accepted Answer

No! We fully furnish the property at no cost to the Landlord. This includes the delivery and assembly of any items.
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We also do refurbishments at our own cost whenever it’s needed. We communicate with you before any works are carried out. We will also provide you with photos of the before and after for your own records.

Question 7

Will I have to pay management fees?

Accepted Answer

No! There are no management fees. You pass over the keys with all the general management responsibilities too. We will also oversee any major works related to the property, such as boiler replacements and roof repairs.​ You will actually earn more money with us than you would if you went with a standard letting agency. With a letting agency you will incur several charges, for example:

- Tenant finding fees; typically £200 – £500
      - Tenant referencing fees; typically £50 – £150
      - Lease preparation fees; typically £60 – £200
      - Renewal fees; typically £60 – £200
      - Inventory fees; typically £100 – £300

This gives an average total of £910

And last but not least, the management fees; typically 10% of the monthly rent.

This gives an average of £150 a month for a £1500 rent

Question 8

How do you make money without charging management fees?

Accepted Answer

Our business model is structured around charging our clients a premium rent for high-quality single-let rooms as HMOs & serviced accommodations.​ The rent we charge our clients covers your rent, management costs, and leaves us with a margin.